Return Policy

We want you to be happy with your purchase. If you're not completely satisfied, you may return or exchange your item within 30 days of purchase with your receipt, provided the item is in its original condition.

Sale and clearance items are final sale and cannot be returned or exchanged.

Defective Merchandise

If you believe an item has a material or workmanship defect, it may be eligible for exchange within 90 days of the original purchase date. We will evaluate the item and process eligible returns or exchanges for confirmed manufacturing defects.

Normal wear and tear is not considered a defect. This also includes damage caused by:

  • Exposure to chemicals or workplace conditions
  • Improper use
  • Failure to properly care for or maintain the product
  • Damage resulting from normal use over time

Have a question about a return or defective item? Call us or stop into Nokomis Shoe Shop with the item and your receipt, and our team will be happy to assist you.